Applications for Certificates of Origin are accepted under the below terms of conditions, which apply to each Application made, and you Agree to these terms and conditions:
- The goods mentioned in each Application originate in the country(ies) specified therein and comply with the rules of origin applicable in the country(ies) to those goods.
- The information in the Application and in all documents provided to the American World Trade Chamber of Commerce (“AWTCC”) is accurate, true and complete.
- The Applicant undertakes to advise AWTCC and any other person(s) to whom the applicant provides each Certificate (or to whom a Certificate is provided to with the knowledge of the Applicant) promptly in writing of any inaccuracy, omission or change in such information, or in the origin of the goods.
- The Applicant will maintain and present upon request, such documentation as is necessary to verify the truth, accuracy and completeness of each Certificate and accompanying documents.
- In consideration for AWTCC’s issuance of each Certificate, the Applicant agrees to release, discharge and hold harmless AWTCC from any liability in connection with the issuance of the Certificate, and to indemnify AWTCC in respect of any costs and/or claims made against AWTCC in connection thereof.
- The Authorized Official is authorized to give the undertakings set out herein and above
In consideration of the American World Trade Chamber of Commerce (“AWTCC”) from time to time granting Certificates of Origin and other export-related documents, or otherwise certifying documents upon request by the above named Organization (henceforth referred to as the “Organization”), the Organization hereby accepts FULL responsibility for the veracity, accuracy and completeness of such documents as are submitted by the Organization (and/or its representatives), or by the Organization on behalf of any of its clients.
The Organization also affirms that the documents submitted for certification will not pertain to the export of controlled goods; if affirmative, that it (or its clients) will obtain the necessary authorizations prior to submission to the AWTCC.
Further, the Organization waives and agrees to release and hold harmless the AWTCC and its officials in respect of all claims or expenses that the Organization or foreign authorities may have against the AWTCC or its officials or agents, now or in the future, in connection with such certification, and to indemnify the AWTCC, its officials and agents in respect of any costs or liability to the AWTCC, its officials or agents arising from such certification.
The Organization acknowledges that the AWTCC will keep copies of documents certified with the background documentation provided. If the AWTCC is presented with a demand for production of documents which is authorized by law, the Organization authorizes the AWTCC to produce documents received from the Organization in accordance with the demand. The Organization also agrees to make readily available to the AWTCC any other background documents (to be kept by the Organization for at least three years after the certification), for review by relevant authorities if requested.
AWTCC will use the International Certificate of Origin Guidelines as well as the United States best practice policies as its authority on procedures and instructions for issuing Certificates of Origin and related documents. AWTCC will reserve its approval for commercial documents only and not for personal documents.
We’re monitoring the impact of the COVID-19 coronavirus around the world.
“Safety Above All” is something we take seriously at AWTCC. We are listening to recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as we strive to help protect our customers and our team members.
Please note that our electronic delivery of your documents has not been affected and you will continue to receive approved applications the same day they are submitted
For Chamber Printed documents that are sent to you via express mail, please note that we applying CDC and WHO recommendations to all of our team members who handle your documents. These include:
- Educating team members about the virus and sharing resources on how to keep the workplace clean
- Encouraging team members to use good hygiene practices, including frequent handwashing
- Sanitizing our office equipment with wipes regularly
- Encouraging team members to closely monitor their health and seek medical attention if they develop flu-like symptoms – Any team member who reports or displays flu-like symptoms will be asked to stay home
Special Services for Legalizations:
We are trying to keep updated as embassies and consulates determine what is best for their situation. Processing times for legalized documents will more than likely be affected. Some documents go to multiple agencies for approval and this will most certainly lengthen the time it takes to get completed documents. We recommend that you apply for legalization as early in the process as possible so that you can get documents back in the time needed. We will do our best to facilitate the process as quickly as possible.
Customer Service Policy
The American World Trade Chamber of Commerce is dedicated to providing a helpful and friendly customer service experience. We promise to verify all information thoroughly and inform each customer of any additional needs for their documentation requests. All registration forms, certification submissions and membership applications forms received during business hours will be processed on the same day. (Monday through Friday 9 am-8 pm Eastern) All inquiries during regular business hours will receive same-day responses. We strive to communicate effectively and articulately. Our staff is empowered to resolve every customer complaint to the satisfaction of the customer. Refunds will be issued according to our Refund Policy. We want you to know that we appreciate your business.
If you have a question about any of our services offered online, want to know more about policies, or just want to share your ideas to improve www.awtcc.org, we want to hear from you! Please contact our dedicated customer service team either by phone during business hours, or send us an email at any time of the day.
Thank you for visiting us.