FREQUENTLY ASKED QUESTIONS

Certificate of Origin

How do I process a Certificate of Origin?


In order to process a Certificate of Origin you must first be registered with the American World Trade Chamber of Commerce. Register here if you have not completed this step. After registration you will need to login using the link available here.




How is verification done?


Certificates of Origin issued by the American World Trade Chamber of Commerce can be verified a number of different ways.

Due to our credentials, and recognition by the International Chamber of Commerce we ensure that documents can be verified directly on the ICC website at: https://certificates.iccwbo.org/

We also do enable for direct documentation through a secondary source available at: https://certificateoforigin.com/

Further, each of the documents we issue do come with a QR code to aid in verification.

Above all, the staff here at the AWTCC is here to help. When questions around verification arise you can contact one of us by reaching out to info@awtcc.org or using the Contact Us page.





Certificate of Free Sale

How can I process a Certificate of Free Sale?


In order to process a certificate of free sale you must first be registered with the American World Trade Chamber of Commerce. Register here if you have not completed this step. After registration you will need to apply using the form available here.




What are the requirements for a Certificate of Free Sale?


The applicant must provide two pieces of evidence showing the product is sold within the United States. Generally two commercial invoices showcasing the sale within the US would be sufficient. If the exporter is not the manufacturer then they will need a declaration from the manufacturer to accompany the other two pieces of information. Finally, the Certificate of Free Sale application form available here needs to be completed and submitted through our online portal.




Can I have multiple products against my Certificate of Free Sale?


Yes. The Certificate of Free Sale is a country specific document that can have multiple products listed against it.




What is the turn around time for a Certificate of Free Sale?


Documents are processed within 1 business day.





Legalizations

What countries do you provide legalization for?


The AWTCC is equipped to provide embassy legalization for any country that requires it.




How long does it take for certain countries and what is the cost?


Embassies are regularly updating their pricing and requirements. For a specific quote please contact legalization@awtcc.org




I have a document that has already been stamped by my local chamber. Can AWTCC help with legalization?


Yes, but we do charge an additional fee to work with documents not submitted via our platform. For more, you can contact legalization@awtcc.org for a specific quote.




I do not need the embassy to validate the documents but do need the apostille service done, can you still assist?


Yes, AWTCC is able to provide whatever level of processing is required whether that be going through the embassy or just having it processed by a state or federal apostille.





General

After documents are registered for and processed, how will I be receiving the certificate?


Certificates of Origin can be issued electronically or physically by mail. Electronically issued documents can be printed directly. Manually printed and stamped documents come with additional courier fees and are shipped to the business address on file unless otherwise specified.